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Comms Coach Podcast
Welcome to Comms Coach, the podcast that delves deep into the world of training and quality assurance for 9-1-1. Your host, Lori Henricksen, is a veteran in the field with more than 30 years experience as a dispatcher, trainer and high school teacher who started one of the country's first 9-1-1 Dispatch programs for High School students in Las Vegas, Nevada. In each episode, a lineup of expert guests dive into the critical aspects of emergency communications training, quality assurance and improvement. They share valuable insights, techniques, and best practices to help today's trainers and the next generation of unsung heroes. So whether you're an experienced dispatcher, leader, trainer or simply curious about how to set up and run training or QA programs in your center or school, get ready to embark on a journey of knowledge, growth, and inspiration. This is Comms Coach, building the strength behind every call.
Comms Coach Podcast
Season 2 Episode 2 Kimberly Govea - Boost Your Training
In this episode, the focus is on the significance of incorporating training enhancements throughout all stages of your initial and ongoing instruction. Our host and guest will delve into the importance of recognizing various learning styles and using creativity to guarantee the effectiveness of your training program. They will discuss numerous strategies that can help you achieve your instructional objectives while ensuring that your training goals are accomplished. Understanding the value of training and ensuring mastery is a beneficial outcome for both your trainees, trainers, and the overall organization.
Joining us today is retired LVMPD dispatcher, Kim Govea, a remarkable dispatcher, trainer, and a dear friend. Her story is truly inspiring, and she has made a meaningful impact in the lives of many.
Be sure to follow us on LinkedIn: https://www.linkedin.com/company/comms-coach-podcast/